Privacy Policy

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Privacy Policy

At NL Reflect and Learn, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our coaching services and visiting our website.

Information We Collect:

1. Personal Information: When you engage our coaching services or interact with our website, we may collect personal information such as your name, email address, phone number, and other contact details.
2. Session Information: During coaching sessions, we may collect information related to your goals, challenges, experiences, and progress to provide effective coaching support.
3. Website Usage Data: We may gather non-personal information about your visit to our website, including your IP address, browser type, device information, and browsing behavior using cookies or similar technologies.

How We Use Your Information:

1. Providing Coaching Services: We use your personal information to deliver personalized coaching sessions, track progress, and tailor our services to your specific needs.
2. Communication: We may use your contact information to communicate with you regarding coaching appointments, updates, and relevant information related to our services.
3. Improving Our Services: Your feedback and session information may be used to enhance our coaching approach and develop new services that better meet your needs.

Data Security and Protection:

We prioritize the security and confidentiality of your personal information. We employ industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information:

We do not sell, rent, or disclose your personal information to third parties without your consent, except in cases where required by law or to fulfill contractual obligations related to our coaching services.

ICO Registration:

NL Reflect and Learn is registered with the Information Commissioner's Office (ICO) and complies with data protection laws and regulations.

Your Choices and Rights:

You have the right to review, update, or request deletion of your personal information held by us. You may also opt out of receiving communications from us at any time.

Changes to This Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly for any updates.

Contact Us:

If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at neema@nlreflectandlearn.com.